The Company

WelGard Well Warranty provides nationwide water well warranty services, offering homeowners protection and peace of mind for one of their most critical—and often overlooked—home systems. As a niche service operating in a trust-driven category, WelGard required both education and credibility to grow awareness and generate demand.

The Challenge

WelGard had limited brand visibility and little previous success generating leads through digital channels in a niche category that depends on education, clarity, and long-term customer confidence.

The Objective

To build a credible, engaging social media presence while simultaneously launching a paid media program capable of delivering consistent, qualified leads at scale.

The Solution

A dual-track social strategy combined organic content designed to educate and build trust with a performance-driven paid media program focused on lead generation and efficiency.

Key focus areas included:

  • Educational, human-centered organic content to establish credibility and brand voice
  • Consistent community engagement and platform expansion, including LinkedIn for B2B visibility
  • A structured META ads program using lead ads, retargeting, and state-level audience optimization
  • Creative and copy testing across humor, reviews, video, and value-driven messaging to improve conversion

The Results

From Near Invisibility to Trusted Presence

Organic social media transformed WelGard’s presence from nearly invisible into a trusted, educational brand—driving 89% growth in Facebook followers and 57% growth on Instagram while establishing a consistent brand voice.

Paid Social as a Reliable Lead Engine

A newly implemented META ads program generated 1,631 qualified leads, delivering steady daily inquiries and directly supporting the sales team—something WelGard had not achieved previously through digital advertising.

A Digital Strategy Built to Perform

Through audience refinement, creative testing, and ongoing optimization, paid campaigns reached 3.8 million impressions while maintaining target cost-per-lead goals—even as ad spend scaled back—proving that a niche service can succeed with the right digital mix.

Well diagram with WelGard logoHands washing with clean water
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